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**ALERT**

HarborOne Mortgage has recently become aware of a scam that is being perpetrated partially in our name and we don’t want anyone to fall victim to it. If you have you received a USPS package containing a check or money order along with a letter for a money making opportunity that appears to be sent from HarborOne Mortgage you could be the recipient of a scam. Scammers will often solicit potential victims using a check or money order sent to your home. They will request you deposit the funds and return a certain amount of money back. Before you know it your bank will declare the check or money order as counterfeit and you may be on the hook for any money withdrawn from your account or wired to scammers.

HarborOne Mortgage does not employ any third-party services to solicit money making opportunities. If you have received an unexpected USPS package that appears to be from us you can call 800-877-8686 and ask to speak to someone in our Risk Department.

Testimonials

Zillow Reviews

zuser20150519183625951

5.00
Justin is simply amazing! I don't even know where to begin, applying for a mortgage is a very stressful time, but I cannot imagine working with any other lender or bank than Justin and Wintrust. He is not only extremely smart and knowledgable, but he was always available by phone or email to answer my questions and help me feel less stressed about the process. I felt very comfortable with Justin and could tell him everything about our current situation. Justin tried every way possible to make our loan work, and was able to find any work-around when we hit a road block. Justin gave positive feedback and made me feel good as a client. When we needed to rush the closing Justin and his team worked extra hard in to late hours to get us the clear to close so that we could purchase our new home as soon as we needed to. Justin is very personable and his humor and kindness is a nice bonus during a stressful time in life.

bensmumma62513

5.00
I don't know where to start when it comes to our experience with Justin..... all I can say is that Dreams do and will come true if you decide to work with him. Justin was there from step one all the way to closing. He was able to answer every question, lead us in the right direction when we were unsure of the next step. I was so very impressed with his patients and his willingness to help get us into our first home. For example he took almost a whole Saturday just to help me accomplish necessary paperwork to even get the ball rolling to apply for a loan, he was pretty amazing!!! Justin promised me that we would be in our new home by the end of summer and before our daughter arrived at the end of August and he went above and beyond to make that happen for us we closed on July 21st, 2015!!!!! And when all said and done he even called just to congratulate us on our new home!!!!

pcraven 99

5.00
Obtained a loan after Dodd/ Frank became effective so lending practices were/are quite rigid. Justin really showed how trained and experienced he is in field. It was an uphill climb but with Justin's solid work we got things done and my story had a very happy ending thanks to Justin's diligence. He is excellent about calling back, responding to email, off hours contact, etc. He will even keep tabs on current interest rates and reach out to you unsolicited after you have closed on your home if it makes sense financially.

robyn settino

5.00
I just closed on my house last week and Justin made the whole process as easy as possible for me. He was vigilant about getting me the best rate possible, answered my many questions, responded as soon as he could and was always upbeat, friendly and patient. It was a wonderful experience. Couldn't have been better!! I wholeheartedly recommend using Justin as your mortgage lender!

rprzybyla0

5.00
My wife and I bought our new house 10 Aug 2104 and thanks to Justin it was a fantastic experience. In the initial meeting Justin explained the entire process and what we could expect. It seemed we could get a hold off him immediately whenever the need arose or he would respond to a message with hardly a wait. He was never too busy to explain, in terms I could understand, any question I had. We had put in offers on several houses that we didn't end up getting for any reason from being out bid, sellers backing out of agreement, or inspection issues, but not only did Justin remain positive, even optimistic, he repeatedly jumped through the hoops to help us satisfy whatever requirements levied. I know I already said this to him, but thank you Justin for being so good at what you do.

alynnwalker25

5.00
Me and my husband had to overcome many obstacles with buying our first house, but with Justin's dedication, quick responses and knowledge, he made our dream come true. I highly recommend his services!

kma51612

5.00
Justin was awesome to work with will definitely use him again fast responses works quick and got us the best rates! Funny guy with serious work ethics! Thank u for ur help it was great!

MPerry333

5.00
My interaction with Justin has been nothing but positive from our first telephone call.He was always honest, forthcoming, helpful, and pleasant.It was not easy for Justin to get me mortgaged; I had a pretty serious set of challenges; he worked with me coaching and keeping me smiling along the way.In November of 2012 I first reached out to him for general information, after about a year and a half after I started working seriously towards my goal of homeownership. I started working rigorously with Justin in February 2014 and on June 13th 2014 I closed on my very own home. NO MORE MOVING!!!!Thank you Justin!

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Customer Survey Reviews

Craig and Becky

The entire process was seamless and very efficient. All of my interactions with the team were always very positive.


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Michelle

An excellent team, working crazy hours lately. Thanks to everyone for making it a painless process!


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Craig and Becky

Working with Justin was great. Best mortgage experience to date.


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Breno and Allison

Justin Bitler and his team were fantastic


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Diane

"Justin & Anouk were recommended to me by my real estate agent. I knew from our first meeting that I was in good hands. They explained everything along the way, always asking if I had any questions, and told me to contact them anytime if I had any concerns. Both of them worked while on vacation as well!
I cannot say enough about my mortgage experience with Anouk & JB. I would recommend them to friends & family with confidence and pleasure!"


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Barry

The total experience from beginning to end was amazing. First class customer service is what I received. I couldn’t be more happy, satisfied and elated about my new mortgage with harbor one and my loan agents Justin & Anouk.


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Breno and Allison

Justin Bitler and his team were fantastic


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Susan and James

Justin and Anouk were very helpful, professional, and efficient...


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Barry

Outstanding service is how I would describe what I received from Justin and Anouk.


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William

JB Bitler and Anouk Flood and their team are terrific - Caring, Professional, Customer oriented and sincere. It was a pleasure working with them. They are very much like Family because of the experience.


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Lara and Steven

Justin was very professional and friendly throughout the process. He was prompt and thorough at answering my many questions along the way. I would definitely recommend Justin and look forward to working with him again.


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John

"All I can say is WOW! The team I dealt with at HarborOne Mortgage was Phenomenal.

I first reached out to Justin Bitler to get the ball rolling and get some more information, he was able to answer any and all questions. JB Was very knowledgeable and personable, he really treated me like a friend and had my best interest in mind.

Once I applied and began The process and did an application I was in mostly in contact with Elizabeth ‘Liz’ Killian, Who I can say I probably talk to you every day maybe multiple times today about questions concerns making sure I had all my paperwork in order and she was nothing but friendly and helpful every day and every step of the process. Liz was quite wonderful and always very nice and friendly!

I would highly recommend HarborOne and I’ve been telling all my friends and family about it for refinancing a new home purchase is these guys are the real deal and the customer service was five star!"


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Andrea

Justin was fantastic to work with! Anouk was prompt, courteous and very professional! Though at times I was annoyed, it was all very necessary & I appreciate it!


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Suzeth and Patrick

Thank you so much for going the extra mile and helping to make our family dream come true!!! I will miss our daily interactions!! You guys are awesome.


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Philip

Great communication and availability of agents, very knowledgeable and courteous.


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Justin is simply amazing!


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Jessica

Anouk and Justin are AH-mazing! They continued to be positive, helpful, and all around reliable through a tough process for me. I will be forever grateful for their hard work!


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Susanne

Great branch and great people!


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Emily

Thank you Justin, Anouk and Barbara for all of your help. I love my new home. My family and I are eternally grateful for all of your support!


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Suzeth and Patrick

Thank you so much for going the extra mile and helping to make our family dream come true!!! I will miss our daily interactions!! You guys are awesome.


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Justin was very professional and friendly throughout the process. He was prompt and thorough at answering my many questions along the way. I would definitely recommend Justin and look forward to working with him again. - Lara and Steven
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